Dementia Care Home

Nottingham Care Village

168 Spring Lane, Nottingham, Nottinghamshire, NG4 4PE

Nursing homes, Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes, Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds55
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-06-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-06-14

  • Is this home safe?

    Good
    The Safe domain was rated Good at the May 2022 inspection. This represents an improvement from the previous inspection cycle when the home received a Requires Improvement rating overall. The published inspection text does not include specific detail on staffing numbers, medicines management, infection control practices, or falls recording. The Good rating indicates the inspector was satisfied that required standards were met, but the evidence base in the published report is limited.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the May 2022 inspection. The home is registered to provide both nursing and residential care, and lists dementia as a specialism for adults of all ages. The published inspection text does not include specific detail on care plan quality, dementia training content, GP access arrangements, or how food and nutrition are managed. The rating indicates the inspector judged the home to be meeting required standards in this area.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the May 2022 inspection. No specific inspector observations of staff interactions, resident testimony, or relative feedback are included in the published inspection text. The Good rating indicates the inspector was satisfied that residents were treated with dignity and respect, but the report provides no examples of what that looked like in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the May 2022 inspection. The home is registered for dementia care and serves both older adults and younger people, which suggests some capacity for varied individual needs. The published inspection text does not describe the activities programme, individual engagement for people who cannot join groups, or how end-of-life care is planned. The Good rating indicates the inspector was satisfied but the report provides no observable detail.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the May 2022 inspection, again representing an improvement from the previous Requires Improvement overall rating. A named registered manager, Ms Emma Louise Hill, is recorded as in post, and a nominated individual is identified at provider level. The published inspection text does not describe the manager's visibility to residents and staff, how staff are supported to raise concerns, or how governance processes work in practice.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for adults over 65 and under 65, with dementia support available. Dementia care is provided within the home, though families have shared varying experiences about the quality and consistency of this specialist support. Some have found the dementia floor environment and engagement levels concerning. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Nottingham Care Village received a Good rating across all five domains at its June 2022 inspection, having improved from Requires Improvement. However, the published inspection text contains very little specific detail, so scores reflect the rating outcome rather than rich observational evidence.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Nottingham Care Village on Spring Lane in Nottingham was rated Good across all five inspection domains at its May 2022 inspection, published in June 2022. This is a meaningful improvement from its previous Requires Improvement rating, and covers a 55-bed home registered for nursing and residential care, including specialist dementia care for both older adults and younger people living with dementia. A named registered manager is in post and a nominated individual is identified at provider level, which indicates a clear leadership structure. The main limitation of this report is that the published inspection text is very brief, providing almost no specific observational detail, direct quotes from residents or relatives, or concrete evidence about daily life in the home. The Good rating tells you the inspector was satisfied, but it does not tell you what you would see, hear, or experience if your parent moved in. Before visiting, prepare a list of specific questions: how many staff are on the dementia unit after 8pm, how often care plans are reviewed with families, what the activity programme looks like for someone who cannot join group sessions, and how agency staff use is managed. Then observe how staff interact with residents in corridors and communal areas during your visit, not just what you are told in the office.

The three questions to ask when you visit

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In Their Own Words

How Nottingham Care Village describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Nottingham Care Village says about itself

Mixed reports suggest careful consideration needed for dementia support

Nottingham Care Village Ltd – Your Trusted nursing home,residential home

Families considering Nottingham Care Village Ltd in Nottingham find themselves weighing conflicting experiences from those who've been there. While some speak warmly of the clean environment and home-cooked meals, others have raised concerns about consistency of care, particularly for residents with dementia. The home cares for adults both over and under 65, with dementia care forming a key part of their service.

Care & specialisms

Who they care for

    The home provides care for adults over 65 and under 65, with dementia support available.

    How they describe their dementia care

    Dementia care is provided within the home, though families have shared varying experiences about the quality and consistency of this specialist support. Some have found the dementia floor environment and engagement levels concerning.

    “With such varied family experiences, visiting and asking detailed questions about current practices seems particularly important here.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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